FREQUENTLY ASKED QUESTIONS

FAQ > How to Order Online

How to Order Online

From the online shop, click on a category of choice. Click on an item to view from the product list, Select the quantity and whether you would like to customize the card with a personal message. If customization is chosen, please input details as prompted, preview the message and then click on 'add tp cart". Click here to shop now.

Phone Order

Sorry, at this time, we are unable to process orders by phone unless otherwise indicated.

Email Order

Sorry, at this time, we are unable to process orders by email unless otherwise indicated

Order Status

Confirmations are sent via email within 30 minutes when 1) your order has been received or 2) your shipment has been processed, based on the valid email address provided to us.
If you did not receive any confirmation emails, please check your email spam filter.
Select cheekyideas.com as a trusted website domain in your spam filter.

Modify Order

Yes. We do understand that sometimes you may have made a mistake or changed your mind. As long as you inform us within half an hour from the time you made the order, we are able to change your order (only for change of item to another of equivalent value or change of delivery address). However, due to our efforts to ensure that you receive your order as quickly and accurately as possible, we are unable to make changes to your order after the half hour dateline.

Cancel Order

Once we receive your order, we strive to ship it to you as quickly as possible. Therefore, we are unable to cancel your order it has been processed.